Privacy Policy | Senaro Education Center

1. Introduction

Welcome to the Senaro Education Center ("SEC", "we", "our", or "us"), a proud subsidiary of Dileepa Dolewaththa (PVT) LTD. We are committed to protecting the privacy and security of our students, instructors, and website visitors.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our hybrid learning facilities, Learning Management System (LMS), and related digital portals.

2. Information We Collect

To provide you with the best educational experience, we collect specific personal data during registration and throughout your academic journey with us:

Personal Identification: Full name, Student ID, Grade, and enrolled School.
Contact Information: Residential address, WhatsApp contact numbers, and secondary emergency contacts.
Academic Data: Registered subjects, attendance records, and examination scores.
Financial Data: Monthly/Course fee payment history and receipt reference numbers (Note: We do not store sensitive credit card information).
System Data: Login credentials and LMS usage analytics.

3. How We Use Your Information

We use the collected information exclusively for educational and administrative purposes:

To create and manage your personal Student Portal and LMS access.
To record and verify physical, online, and hybrid class attendance.
To process, track, and issue secure digital receipts for class payments.
To generate accurate instructor paysheets via our financial department.
To send important academic updates, scheduling changes, and notices via WhatsApp or Email.

                    Our Commitment: We will never sell, rent, or trade your personal data to any third-party marketing companies.
                

4. Data Protection & Security

Senaro Education Center employs strict security protocols to protect your data against unauthorized access, alteration, or disclosure. This includes secure database encryption, hashed password protection, and strict role-based access control ensuring only authorized administration and financial personnel can view sensitive records.

5. Third-Party Disclosure

We do not share your personal information with external parties except in the following limited circumstances:

With trusted service providers (e.g., payment gateway processors, secure SMS/WhatsApp API providers) solely for the purpose of operating our services.
When required by law, court order, or to cooperate with strict legal investigations.

6. Your Rights & Control

As a registered student, you retain control over your data. You may securely log into your SEC Student Dashboard at any time to:

Review your attendance and payment history.
Update your contact information and residential address.
Securely change your account password.

If you wish to completely terminate your account or request data deletion, please contact our administration office directly.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

Senaro Education Center
Address: Ruwanwella, Sabaragamuwa Province, Sri Lanka
Phone: 070 631 2771
Email: info@senaroeducationcenter.com